Epic Content (“we”, “our”, or “us”) is a division of Mega Cards Co W.L.L, registered in the Kingdom of Bahrain under Commercial Registration Number 84148-01, with its registered address at Mandarine Business Centre, Suite 51 & 52, Building 681, Road 3615, Block 436, Manama, Bahrain. We are committed to protecting the privacy and personal data of everyone who visits or uses our website, epiccontent.me (the “Website”), in line with the Bahrain Personal Data Protection Law (Law No. 30 of 2018) and other applicable regulations.
1. Information we collect
Information you provide directly. When you fill out a booking or contact form, we collect your name, business name, email address, phone number, selected package and extras, preferred shoot dates and times, delivery requests, estimate details, and any information you choose to share about your project.
Automatically collected data. When you visit the Website, we automatically collect limited information via cookies and analytics tools, such as:
- Your IP address and browser type
- The pages you visit and time spent on the site
- Device and operating system information
- The campaign or advertisement that brought you to the site
This helps us understand visitor behaviour, improve the experience, and measure marketing effectiveness.
2. Cookies, analytics and advertising pixels
We use Google Tag Manager, Google Analytics and Google Ads, together with social media advertising pixels (including Meta, TikTok and Snapchat), to understand how the Website is used, to measure our campaigns, and to serve relevant advertisements, including remarketing to previous visitors. These tools may set cookies or use similar technologies to collect data about your interaction with the Website and other online services.
You can manage or disable cookies in your browser settings, opt out of personalised Google ads at Google Ads Settings, and review each provider’s policy:
3. How we use your information
- Respond to your enquiries and service requests
- Prepare, save and email your requested quote and proposal to you and our team, including the business and project details you provide
- Manage and schedule bookings, shoots and projects
- Store and organise your details in our customer relationship management (CRM) system so we can follow up properly
- Improve Website functionality and performance
- Run targeted marketing and advertising campaigns
- Maintain security, filter automated spam, and prevent fraud
We do not sell, rent, or trade your personal data.
4. Data storage and security
Your in-progress form, quote receipt and private proposal access are saved in this browser tab’s session storage so you can continue your request. These are cleared when the browser session ends. Treat your proposal link as private: anyone with the link can view its quote and proposal.
Requested quotes and proposals are sent using Resend. We retain the saved quote, proposal and email delivery records for up to 90 days in private storage. Email and CRM copies may be retained for customer service and business records. Quote prices are valid for 30 days. The private proposal page does not load marketing or advertising tags.
Information submitted through our forms is transmitted over encrypted connections (HTTPS) and stored in access-controlled systems, including our website hosting platform and CRM. We apply reasonable administrative and technical measures to protect your personal information against loss, theft, misuse and unauthorised access.
5. Data sharing and disclosure
We share your data only when:
- Required by law or by government authorities in the Kingdom of Bahrain
- Necessary to operate our services through trusted third-party providers (such as website hosting, content management, CRM, analytics and advertising platforms) who are bound by confidentiality and data protection obligations
6. Your rights
Subject to applicable law, you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing (where processing is based on consent)
- Object to direct marketing at any time
To exercise any of these rights, contact us at info@epicagency.me. We aim to respond within 30 days.
7. Data retention
We retain personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, or to resolve disputes. After that, it is deleted or anonymised.
8. External links
The Website may link to external sites (for example our portfolio and social profiles). We are not responsible for the content or privacy practices of third-party sites.
9. Updates to this policy
We may update this Privacy Policy periodically. Changes are posted on this page with an updated “Last updated” date.
10. Contact us
Epic Content (Mega Cards Co W.L.L)
Mandarine Business Centre, Suite 51 & 52
Building 681, Road 3615, Block 436, Manama, Bahrain
info@epicagency.me